Receptionist/Customer Care
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I am a dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator, with strong a background cultivating positive relationships and exceeding goals.
I stay on top of demands in a fast-paced environment by effectively using slow periods, maintaining organized, clean and safe work areas with diligent attention to important details.
I am a dependable employee seeking an opportunity to expand my skills and contribute to the company's success. I am considered hardworking, ethical and detail-oriented.
2017 - 2019: Customer care representative for Class & Style Promotions
2019 - 2020: Junior Reporting Journalist for BBC Kenya
2021 - 2023: Receptionist/Marketer for Smart Home Kenya
2016 - 2017: Diploma in Front Office Management and Administration from Graffins College
2017 - 2020: BA in Communication and Media Studies from University of Nairobi
