Kipchumba Nelson

Results-driven Credit and Mortgage Professional with over 10 years of progressive experience in loans administration, credit operations, check-off management, and mortgage portfolio management within Deposit Taking SACCOs. Currently managing a Ksh 2 billion mortgage portfolio. Demonstrated expertise in loan appraisal, securities management, SASRA compliance, KYC/AML standards, KMRC refinancing, credit monitoring, and risk mitigation.

Proven record of improving operational efficiency, reducing loan turnaround time, and maintaining zero check-off arrears.

Mortgage Officer - QONA DT SACCO LTD

(2024-01)

• Manage a mortgage portfolio valued at approximately Ksh 2 Billion.
• Conduct mortgage appraisal, income analysis, and eligibility assessment.
• Coordinate property valuation, charge registration, insurance compliance, and securities perfection.
• Ensure compliance with SASRA regulations and KMRC refinancing requirements.
• Monitor repayments, loan classification, and support recovery processes.
• Prepare portfolio performance, risk analysis, and management reports.
• Participated in training of Kenya Mortgage Guarantee Trust (KMGT).

Check-off Management Officer - Safaricom SACCO

(2018-01 - 2024-01)

• Managed large check-off loan portfolios with ZERO arrears from common bonds.
• Reconciled employer remittances and ensured accurate loan deductions.
• Reduced loan processing SLA from 5 days to 3 days through process improvements.
• Generated arrears and credit performance reports for management review.
• Supported restructuring and recovery initiatives.
• Submitted accurate credit information to licensed CRBs.
• Trained marketing team on SACCO products and supported induction of new staff.
• Conducted member education sessions via Microsoft Teams to enhance product knowledge and seamless loan processing.
• Served in acting capacity as Senior Issuance Officer managing a team of 5 staff.

Credit Assistant - Safaricom SACCO

(2016-01 - 2018-01)

• Reviewed loan applications for completeness and eligibility.
• Prepared loan contracts and ensured proper execution.
• Maintained accurate loan records and supported disbursement processing.
• Ensured compliance with credit policy and internal controls.
• Recipient of Employee of the Quarter Award and Employee of the Year Award (2018).

Accounts Assistant - HACO SACCO

(2014-01 - 2016-01)

• Assisted in financial reporting, reconciliations, and member account management.
• Managed savings and loan account records.
• Supported audit preparation and compliance documentation.

Bachelor of Business Management - Entrepreneurship

Diploma in Business Administration

CPA – Part I