Kipkemei Meshack

Methodical IT networking enthusiast with 5 years maximizing human and technical resource contributions to optimize business operations. Proponent of integrating emerging technologies to heighten IT activity efficiency. Dedicated to enhancing service outcomes and reducing response times to safeguard consistent business operations.

2017-09 - 2022-08 IT Administrator

Parliamentary Service Commission, Soy Constituency Office, Eldoret 

• Directed budgeting studies on current and proposed IT spending plans, determining maximally impactful NG-CDF operations enhancements and minimizing wasteful spending.
• Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
• Oversaw development and implementation of improvements to support and network operations.
• Research, identify and appraise emerging technologies, hardware, and software to provide strategic recommendations for continuous improvements.

Metro Logistics Limited, Nairobi 

• Worked with drivers, customers and company personnel to resolve service issues, routing and planning and mechanical problems.
• Performed administrative duties such as driver counseling and accident reviews.
• Conducted analysis of fleet operations and profitability to make recommendations for continuous improvement.
• Supervised maintenance team and effectively delegated assignments to optimize processes.
• Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
• Generated daily reports detailing suggested process improvement initiatives to inform management.
• Maintained accurate driver information for delivery scheduling.
• Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
• Prepared for highway patrol investigations by collaborating with various departments and examining potential risks.

Safari Park Hotel, Nairobi 

• Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
• Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Oversaw development and implementation of improvements to support and network operations.
• Worked with customers to understand needs and provide excellent service.

2008-09 - 2012-12 Bachelor of Science: Mathematics And Computer Science

Jomo Kenyatta University of Agriculture And Technogy - Nairobi 

2003-01 - 2006-11 High School Education: KCSE

St. Josephs Boys High School - Kitale 

1994-01 - 2002-11 Primary School Education: KCPE

Sirikwa Primary School - Eldoret 

Certifications 2022-03 CCNA-Cisco Certified Network Associate 2022-06 Cisco Certified Network Professional  2022-07 Microsoft azure administrator associate 2022-08 LPIC-1