Kiprotich Raymond

Results-driven and proactive ICT professional with over five (5) years of experience in systems administration, network infrastructure, and end-user technical support. Proven ability to maintain hardware, optimize network and Wi-Fi uptime, configure peripheral devices, and manage databases. Skilled in data protection, automated system backups, user access controls, and securing digital information assets.

Highly organized with strong ICT documentation, asset management, troubleshooting, and technology support capabilities.

Assistant IT Administrator at Chepcheb Co-operative Society (2022-01 – Present)

• Maintain computer hardware, network infrastructure, and peripheral devices to support high operational uptime.
• Administer daily system backups, access controls, and user security protocols in line with data protection requirements.
• Provide day-to-day desktop support, diagnosing software errors and network connectivity issues for staff.
• Manage ICT inventory records, asset logs, and technical documentation while advising management on system upgrades and IT efficiency.
• Configure and optimize local Wi-Fi, internet connectivity, and hardware tools for meetings and business operations.

IT Attachment / Support Specialist at Fintea Co-operative Union Ltd (2021-10 – 2022-01)

• Assisted in maintaining corporate hardware, network cabling, and software deployment across workstation units.
• Performed performance diagnostics, network stability checks, data maintenance, and record archiving.
• Maintained technical logs, asset tags, and resource movement records within the ICT department.

Diploma in Information Communication Technology – Embu College, Kenya (2017-08 – 2020-07)

CCNA I & II – Cisco Academy, certified via Embu College (2018-01 – 2019-07)

Kenya Certificate of Secondary Education (KCSE) – Kimulot High School (2013 – 2016)