Kitungulu Moses
Success is in line with great values and virtues
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About
Dependable customer service representative with a long history of call-center experience in Outbound and Inbound departments. Committed to resolving customer complaints, reducing turnaround time and proactively addressing complaints. Searching for a position to utilize previous experiences in creating customer email and voice message contact lists to improve client communication. with two and a half years experience at Airtel Kenya.
Proactive in planning and execution of dispatch processes in Logistics and fleet management with 7years of experience at Jumia Kenya.
Experience
3 months experience in FOSA and BOSA operations at Sukari Sacco Mumias
2.5 Years experience in customer care and call center at Airtel Kenya.
7 Years in Dispatch, Warehousing, fleet and Logistics industry at Jumia Kenya
Education
Diploma in Business Administration at Sigalagala National Polytechnic - Examined by KNEC
