Lency Balekier

I am dedicated to my work and a good team player with a sense of urgency to meet deadlines and produce quality work. I am able to work under difficult and changing circumstances ensuring development in all areas of work by being punctual, accurate and responsible.

My experience in different fields of retail service as a customer service agent and head of a delivery team for online platforms such as Jumia, Glovo, Bolt and Ubereats have equipped me with a vast knowledge of customer satisfaction and appreciation that positively impacts the business.

1. Customer Service Supervisor at Uchumi Supermarkets Ltd. from 2013-2016.
2. Office administrator at NyumbaBora property Developers from 2016-2018.
3. Head of Marketing and Delivery at Pantry and Provisions Ltd. from 2020-2023.

1. Certificate in Internet research and Image Annotation.
2. Bsc.International Business Management-Ongoing.