Lennox Ateng

A seasoned Cargo Shipping Controller with over a decade of experience in international freight forwarding and import/export regulations, driving operational excellence and leading strategic initiatives. An exceptional performer, skilled in managing end-to-end logistics operations and complex projects, coordinating cross-functional teams and mentoring staff to ensure compliance with global trade laws and rigorous operational standards. Possesses in-depth knowledge of Hub Operations, Flight Operations, and Commercial Airline Lift, with a sharp ability to analyze data, identify trends, and implement process improvements.

Expertise in designing cost-effective cargo solutions that optimize performance and reduce transportation costs. Cultivating strong relationships with senior management, customs, shipping companies, and freight handlers to guarantee timely and accurate deliveries. Known for strong analytical skills, attention to detail, and a proactive approach to solving complex logistical challenges in dynamic, fast-paced environments.

Cargo/Shipping Controller - Federal Express (FedEx) - Dubai

(2016-03)

• Overseeing end-to-end cargo shipping operations, ensuring timely and cost-effective delivery of goods across international and domestic routes.
• Managing import/export logistics, ensuring compliance with global trade regulations and customs requirements to avoid delays and minimize costs.
• Coordinating with customs authorities, freight forwarders, shipping lines, and other stakeholders to streamline cargo movement and optimize operations.
• Coordinating daily truck movements to ensure timely and efficient delivery of shipments to various destinations.
• Handling daily volume planning and projections to anticipate shipment demands and optimize resource allocation.
• Liaising between airlines, ground handling teams and third-party logistics providers to ensure the timely movement of shipments and minimize delays.
• Managing shipment bookings with airlines, negotiating space allocations, and confirming reservations to guarantee cargo space availability.
• Ensuring operational compliance with safety regulations and industry standards during all phases of cargo transportation.
• Preparing and providing reports on shipment statuses, volume forecasts, and truck movements to management for performance review and planning
• Optimizing hub operations, including scheduling, resource allocation, and airline lift coordination, to maximize cargo throughput.
• Collaborating with internal departments (operations, management, sales, and customer service) to ensure alignment with broader company objectives.
• Proactively identifying and addressing risks or disruptions in cargo flows, implementing contingency plans to minimize operational impact.
• Maintaining strong relationships with clients, customs officials, and logistics partners to ensure timely, accurate, and smooth cargo handling.
• Monitoring shipment progress and addressing any operational issues in real-time, proactively finding solutions to ensure uninterrupted cargo movement.

Cargo Assistant - Emirates Skycargo - Dubai

(2014-07 - 2016-02)

• Handled inbound and outbound shipments using SKYCHAIN and CCS software systems, efficiently managing cargo bookings, tracking, and documentation.
• Oversaw the delivery and acceptance of cargo, ensuring accurate documentation and timely processing for seamless cargo flow.
• Managed the safe handling of dangerous goods in compliance with industry regulations, including proper labelling, documentation, and storage.
• Coordinated with airlines, freight forwarders, and ground handling teams to ensure timely processing and movement of cargo.
• Verified shipment details to ensure compliance with customs and safety regulations, addressing discrepancies as they arose.

MBA - Finance & Marketing - Anna University (2013) India

BBA - University of Calicut (2011) India