Leonard Kinyanjui

CAREER OBJECTIVE

 To find a challenging position to meet my competencies,

capabilities, skills, innovativeness, education and experience.

PERSONAL ATTRIBUTES

• I am an open-minded person and a great team player thus able to interact and work with people from diverse backgrounds
• I am competitive and open to challenges and new ideas.
• I am flexible and adapt quickly to new environment.
• I have a flair for being handy and creative.
• My communication skills are good and I am able to express myself clearly and confidently

WORKEXPERIENCE

Period: Feb 2025 -Jun 2025

Company: The Liquor House,

Position: Sales Representative,

Duties

• Attending to clients by directing them to the different products in the shop.
• Ensuring and maintaining tidiness and neat arrangement of products and shelves.
• Making sales and upselling to generate more revenue for the company.
• Carrying out cashier roles.
• Maintaining proper arrangement of products in the store.

Period: Mar 2016 – Jan 2025.

Company: Self Employed,

Position: Farming.

Period: Oct 2014 – Mar 2016.

Company: Aga Khan University Hospital Nairobi,

Position: Patient Services Agent,

Duties

• To receive calls from patients and other parties and assisting them according to their needs.
• Coordinating ward and clinic activities in regards to patients’ treatment and needs.
• Monitoring and updating monthly duty rosters for nurses and other assisting ward staff
• Offering professional customer service to all ward and clinics’ visitors.

Period: Mar 2012 – Oct 2014

Company: Self Employed

Position: Taxi Operator / Personal Business (butchery)

Period: Jan 2010-Mar 2012

Company: Swissport Kenya Limited

Position: Operations/Load Control Officer

Duties

• To carry out load control duties including preparation and completion of load sheet and weight and balance trim charts.
• To prepare and co-ordinate aircraft loading.
• To ensure swift flight dispatch procedures.
• To prepare and coordinate staff and aircraft crew transportation including driving of flight crew within the airport.

Period: Sep 2007 –Jan 2010

Company: Swissport Kenya Limited

Position: Customer Service Agent

Duties

• Passenger handling which included check in, and boarding passengers to flights.
• Passenger profiling which included checking passports, visas, health certificates.
• Dealing with customer inquiries and providing solutions in professional manner.
• Marketing and selling airlines’ products.

Period: December 2006-Jul 2007

Company: Swissport Kenya Limited

Position: Baggage Transfer/ Meet and Assist Agent

Duties

• To ensure on-time transfer of transit passenger baggage from incoming flights to their respective connecting flights.
• To meet and direct transfer passengers with short connections from incoming flights to their connecting flights.
• To facilitate comfortable and hassle-free process for disembarking and joining passengers with special needs e.g. elderly, disabled, sick, minors etc.

EDUCATION BACKGROUND

Period: August 2007- January 2012

Institution: Swissport Kenya Limited

Training Type: In-house/ External training

Courses covered

• Swissport Active Supervision course.
• IATA Dangerous goods regulations category 10
• Turkish Airlines DCS Load Control and Balance course.
• Qatar Airways Weight and Balance course.
• British Airways Turn Round Co-ordinator course.
• Swissport Basic Load Control course.
• Document examination (Passport &visas)
• Passenger handling systems.

Period: January 2003-June 2003

Institution: Computer Society of Kenya

Credential Attained: Certificate in Professional Computer Packages.

Packages Covered

• MS Word
• MS Dos
• MS Excel
• MS Power Point

Timeline: February 1999-November 2002

Institution: Kijabe High School

Credential Attained: Kenya Certificate of Secondary Education

Grade Attained: B Plain

Timeline: January 1989-December 1998

Institution: Magutu-ini Primary School

Credential Attained: Kenya Certificate of Primary Education

Marks Attained: 463 out of 700