WORKEXPERIENCE
Period: Feb 2025 -Jun 2025
Company: The Liquor House,
Position: Sales Representative,
Duties
- Attending to clients by directing them to the different products in the shop.
- Ensuring and maintaining tidiness and neat arrangement of products and shelves.
- Making sales and upselling to generate more revenue for the company.
- Carrying out cashier roles.
- Maintaining proper arrangement of products in the store.
Period: Mar 2016 – Jan 2025.
Company: Self Employed,
Position: Farming.
Period: Oct 2014 – Mar 2016.
Company: Aga Khan University Hospital Nairobi,
Position: Patient Services Agent,
Duties
- To receive calls from patients and other parties and assisting them according to their needs.
- Coordinating ward and clinic activities in regards to patients’ treatment and needs.
- Monitoring and updating monthly duty rosters for nurses and other assisting ward staff
- Offering professional customer service to all ward and clinics’ visitors.
Period: Mar 2012 – Oct 2014
Company: Self Employed
Position: Taxi Operator / Personal Business (butchery)
Period: Jan 2010-Mar 2012
Company: Swissport Kenya Limited
Position: Operations/Load Control Officer
Duties
- To carry out load control duties including preparation and completion of load sheet and weight and balance trim charts.
- To prepare and co-ordinate aircraft loading.
- To ensure swift flight dispatch procedures.
- To prepare and coordinate staff and aircraft crew transportation including driving of flight crew within the airport.
Period: Sep 2007 –Jan 2010
Company: Swissport Kenya Limited
Position: Customer Service Agent
Duties
- Passenger handling which included check in, and boarding passengers to flights.
- Passenger profiling which included checking passports, visas, health certificates.
- Dealing with customer inquiries and providing solutions in professional manner.
- Marketing and selling airlines’ products.
Period: December 2006-Jul 2007
Company: Swissport Kenya Limited
Position: Baggage Transfer/ Meet and Assist Agent
Duties
- To ensure on-time transfer of transit passenger baggage from incoming flights to their respective connecting flights.
- To meet and direct transfer passengers with short connections from incoming flights to their connecting flights.
- To facilitate comfortable and hassle-free process for disembarking and joining passengers with special needs e.g. elderly, disabled, sick, minors etc.
