Leonida Mwayi
I AM A GREAT PERFORMER FOR THIS POSITION.
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About
My name is Leonida Mwayi ,currently working as Customer Service Representative.
I respond to customers calls, respond to customers inquiries on text messages and emails, sometimes assist on customers account activations and registration of new customers.
I am motivated by teamwork and hardworking in my daily work that i do.
I enjoy what i do because my aim is to make customer happy and retain the existing customers, this has made me learn different skills and knowledge in customer service.
Experience
Customer Care Representative Inbound -at M-kopa Solar Kenya
Customer Care Representative Agent -at horizon contact center for Telkom Kenya
Cashier -at Tuskys supermarket Kenya
Education
Diploma Customer Service: Customer Service -At Nairobi Institute of Business Studies
Diploma in Community Development and Social Work: Community Development and Social Work -At Mawego Technical Training Tnstitute
Kenya Certificate of Secondary Education -At Sinyolo Girls High School
