Levince Otieno
Business Operations Assistant
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About
I am a certified PA with a passion for marketing and brand building. My diverse work experience has allowed me to hone my skills in operations management, problem-solving, product development, and social media marketing.
In my previous roles at Wendy's Burger and Wowzi Kenya, I have successfully managed organizational operations and built brand recognition through social media influencer marketing.
Additionally, at Kraftfeld Enterprises Limited, I have executed social media strategies for multiple clients and achieved impressive results in terms of engagement rates and lead generation.
I pride myself on my ability to conceptualize and execute creative solutions to complex challenges. I am highly analytical, data-driven, and always stay up-to-date with the latest social media trends and algorithm updates.
Experience
Startup oi
Marketing
April 2022
A global networking platform where we market tech companies jobs vacancies to the certified software engineers in our social platform (startup oi).Wendy's Burger
Part-time Employee
03/07/2020 - 11/06/2021
- Conduct organizational operations, policies and objectives to maximize productivity and returns.
- Analyze complex scenarios and use creative problem-solving to turn challenges into profitable opportunities.
- Monitors cost-effectiveness of operations and personnel using quantitative data, offering feedback and making cuts where necessary.
- Coordinates and approves budgets for product development, marketing, overhead and growth.
- Conceptualized, researched and built product prototypes to meet consumer needs and maximize profits.
- Conducted market research on product iterations through qualitative studies and quantitative surveys.
- Coordinated with marketing, operations, engineering and research departments to unify product vision and strategy.
Wowzi Kenya
Social Media Influencer/ Marketer
04/03/2020 - To present
Building the company's brand/image, by earning the client's trust hence accelerating household popularity.Kraftfeld Enterprises Limited
Office Associate/ Social Media Manager
05/2022
- Developed and executed social media strategies for multiple clients across various industries, resulting in a 30% increase in overall engagement rates and a 20% increase in lead generation.
Created and curated content for social media platforms, including Instagram, Facebook, and Twitter, resulting in a 50% increase in organic reach and a 25% increase in social media followers.
Managed social media accounts, including scheduling posts, monitoring comments and messages, and responding to customer inquiries, resulting in a 95% satisfaction rate.
Analyzed social media performance using analytics tools, such as Google Analytics and Hootsuite, and provided data-driven recommendations to optimize content and improve performance.
Developed and maintained relationships with influencers and bloggers to promote brand awareness and increase social media reach.
Stayed up-to-date with the latest social media trends and algorithm updates, and adjusted social media strategies accordingly.
