Lewis Ogolla

Organized and proactive Virtual Assistant with 3+ years of experience supporting executives and teams across technology and corporate sectors. Skilled in administrative coordination, calendar and schedule management, client communication in German and English, confidential documentation, email triage, onboarding support, and billing workflows. Reliable, tech-savvy, and focused on organized service delivery, timely follow-up, and operational efficiency.

Office Administration & Client Support Assistant - Nairobi, Kenya, Remote

(2024-04)

• Performed clerical and administrative duties including scheduling, correspondence handling, and documentation for multiple clients, organizing 200+ appointments monthly.
• Developed and documented a standardized onboarding procedure, reducing setup/processing time from 6 days to 48 hours.
• Managed incoming correspondence and general inquiries, screening and routing communications to keep response times consistent.
• Supported financial administration, including invoicing, vendor payment follow-up, and record-keeping (Stripe, QuickBooks), to avoid payment delays.

Administrative & Records Support - Remote

(2024-10 - 2026-02)

• Provided clerical support, including scheduling, travel-logistics coordination, and documentation on a part-time freelance basis alongside the primary role above.
• Prepared briefing materials and organized meeting logistics for cross-functional stakeholder meetings.
• Maintained and updated client records and filing (Salesforce CRM), improving data accuracy and retrieval.

Certificate - Virtual Assistant - ALX AFRICA (2026 - 2026)

B.S - Environmental Health - KENYATTA UNIVERSITY (2023 - 2026)