Lilian Adero

I’m hardworking, resilient and time conscious team player with good interpersonal and multitasking skills.

It Infrastructure Engineer| 06/2022-06/2023

• Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
• Select and implement security tools, policies, and procedures in conjunction with the company’s security team.
• Liaise with vendors and other IT personnel for problem resolution
• Configure and install various network devices and services; routers, switches and firewalls.
• Verify the integrity and availability of hardware resources and systems.
• Investigating and responding to support requests via email, phone and remote control software.

Bachelor of Science in Information Technology

KCA UNIVERSITY.

Awarded second class honors upper division.