Lilian Wangondi

Motivated and results driven young professional with an educational background in Cooperative management and Cooperative Business Finance. A lover of books, travelling and passionate about creating awareness in the society on various matters and issues affecting humanity. I am well skilled in data entry, customer relationship management, problem-solving and market research and analysis.

1. Shop Attendant , Lyks Fashion and Cosmetics. (September 2022-September 2023)

• Managing daily cash register.
• Handling returns, exchanges and customer enquiries.
• Maintaining organized product display and inventory levels.

Responsibilities

•  providing exceptional customer service, addressing clients needs and concerns.
• Collaborating with the sales team to develop and implement effective sales strategies and promotional campaigns.
• Accurately entering and indexing customer details, maintaining the company’s CRM

1. Bachelor of cooperative business, finance.(January 2020-May 2023).

1. 2. Diploma in Cooperative Management (June 2018-December 2019)