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Lillian Uchi

Lillian Uchi

REMOTE OPERATIONS & PROJECT COORDINATOR

Talent
NairobiMember since August 26, 2026
REMOTE OPERATIONS & PROJECT COORDINATORCustomer ServiceCustomer SupportAdmin AssistantAdmin WorkCommunication SkillsProject Coordinator
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REMOTE OPERATIONS & PROJECT COORDINATORCustomer ServiceCustomer SupportAdmin AssistantAdmin Work

About

Operations and project coordination professional with experience in higher education, administration, training, research, and stakeholder support. Currently coordinates academic and institutional operations supporting approximately 300 students and 30 lecturers per term, including registration, examinations, internships, programmes, committees, and graduation activities. Skilled in project coordination, stakeholder communication, documentation, problem-solving, and deadline management.

Experienced with Asana, Microsoft Office, Google Workspace, NotebookLM, Granola, and AI-enabled productivity tools. Strong communicator who works independently, manages competing priorities, and consistently follows tasks through to completion.

Experience

School Administrator at KAG East University (2023-01 – Present)

  • Coordinate academic and administrative operations supporting approximately 300 students and 30 lecturers per term, covering registration, examinations, internships, academic programmes, committees, and institutional activities.
  • Use Asana to create projects, assign tasks, set deadlines, track progress, manage recurring activities, and coordinate deliverables.
  • Manage registration processes involving approximately 20–100 students per intake, ensuring accurate records, documentation, communication, and timely completion.
  • Coordinate internship processes involving 20+ students per cohort, managing documentation, communication, follow-up, and stakeholder coordination.
  • Support graduation activities involving approximately 150 graduands and chair the Graduation Yearbook Committee, coordinating contributors, content collection, meetings, deadlines, and deliverables.
  • Serve as a key contact for students, lecturers, university leadership, and external stakeholders, responding to inquiries and coordinating solutions to administrative issues.
  • Prepare reports, correspondence, schedules, meeting documentation, and academic records while maintaining confidentiality and accuracy.
  • Use NotebookLM, Granola, AI note-taking, and AI-enabled tools to organize information, develop presentations and learning materials, document meetings, and improve workflow efficiency.

Part-Time Lecturer / Instructor at KAG East University (2024-01 – Present)

  • Teach Introduction to Psychology and Professional and Social Communication, preparing lectures, presentations, learning materials, and assessments.
  • Facilitate discussions, guide students through academic requirements, assess coursework, and provide constructive feedback.
  • Use digital and AI-enabled tools to develop instructional materials and improve teaching and learning resources.

Counseling Psychology Trainer / Tutor at Serein Education Centre (2022-08 – 2023-08)

  • Trained and coached Diploma students in Counseling Psychology through structured instruction, academic guidance, and individualized support.
  • Coached two cohorts of 20 and 10 students respectively, supporting both cohorts through successful programme completion.
  • Prepared lessons, presentations, learning materials, and assessments while facilitating discussions and practical learning.
  • Monitored student progress, provided feedback, and supported students with assignments, examinations, and academic planning.

Research Assistant at Wild Living Resources (2022-01 – 2022-06)

  • Collected, verified, organized, and maintained research data while supporting field activities and project teams.
  • Prepared project documentation and reports and maintained accurate records for follow-up and reporting.

Office Assistant at Ngao Tech Systems & Design (2019-01 – 2020-12)

  • Supported daily office operations including documentation, scheduling, filing, records management, and administrative coordination.
  • Responded to client inquiries, coordinated appointments, prepared reports, and supported management with operational activities.

Education

Master of Science in Clinical Psychology – KAG East University (2026-01 – 2027-12)

Bachelor of Counseling Psychology in Counseling Psychology – KAG East University (2017-01 – 2021-12)

Skills

REMOTE OPERATIONS & PROJECT COORDINATOR

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