Sales and customer service specialist
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Result - oriented sales professional with a year of experience in consumer products and a proven track record of exceeding monthly sales quotas. Highly skilled at creating new relationships and maintaining strong customer relations to generate repeat business.
Presently working as a Growth and Development Specialist at Ilara Health Limited where I thrive in executing the following roles; generating leads, establishing and building relationships within my territory by prospecting, making nearly 40 cold calls, 15 follow up calls, cold emailing, and the making of 15 visits during the field sales within a day, resolving customer’s complaints and providing accurate, valid and complete information via phone, emails and one on one talks during the field sales and ensured that sales targets are met through the use of various sales strategies and good negotiations skills, collecting and analyzing customer needs by understanding their problems, recommending the products and services and ensuring that matters pertaining warrantees and terms of sales are well explained to customers and also pitching demonstrating and using good negotiation skills and different selling strategies to handle objectives hence closing several deals.
University Of Eldoret - Sep 2015 - Nov 2019
