Loice Odhiambo

Insurance enthusiast with a BSc in Actuarial Science, with the required knowledge in insurance, underwriting support, claims analysis and health insurance operations. Demonstrates strong analytical skills, attention to detail, and proficiency in MS Excel, Birthmark System, DMVIC system, and can equally adapt to any new system. All acquired through internships at AMRO Insurance Brokers and NHIF Kenya.

Well-equipped in interpreting insurance data, preparing reports, and supporting risk assessment processes. Eager to contribute to the claims team.

Assistant Claims at AMRO Insurance Brokers (2025-07 – Present)

Assistant Claims role focused on analyzing, verifying insurance claims, advising claimants, and supporting underwriting operations.

• Analyzed and verified insurance claims, ensuring accuracy and compliance with policy terms
• Advising claimants on the Insurance process and right documentations
• Assist in initiating claims payments and follow up with different underwriters SLA's
• Prepared internal reports summarizing claims trends and outcomes
• Apply Excel tools and Company system for claims tracking and to maintain accuracy and data integrity
• Gained exposure to general insurance products, enhancing industry-specific knowledge
• Identified process gaps in claims workflows and suggested efficiency improvements
• Preparing quotations for various insurance companies
• Issuing certificates using DMVIC
• Raising credit notes and Preparing credit note reports
• Collaborated with underwriters to ensure debit of cover is done

Intern Claims and Underwriting at AMRO Insurance Brokers (2025-01 – 2025-06)

Internship focused on claims processing, underwriting support, and insurance operations.

• Preparing quotations for various insurance companies
• Issuing certificates using DMVIC
• Raising credit notes and Preparing credit note reports
• Collaborated with underwriters to ensure debit of cover is done
• Analyzed and verified insurance claims, ensuring accuracy and compliance with policy terms
• Prepared internal reports summarizing claims trends and outcomes
• Applied Excel tools for claims tracking and data analysis
• Gained exposure to general insurance products, enhancing industry-specific knowledge
• Identified process gaps in claims workflows and suggested efficiency improvements

Claims Intern at NHIF Kenya (2023-05 – 2023-08)

Health insurance claims internship focused on claims recording, verification, and member services.

• Recording claims in the outpatient registers
• Verification of the claims documents
• Printing hospital vouchers
• E – claim authorization
• Arranging claims as they appear in the system
• Receiving the members data in the receiving screen for proper underwriting
• Examining members statements
• Attending to customers in the claims section
• Biometrics Registration

Bachelor of Science in Actuarial Science – Egerton University (2020-09 – 2024-11)

KCSE – Kipsigis Girls High School (2016-01 – 2019-12)