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Committed to continuous learning and professional development, I bring a proactive attitude to problem-solving and a strong dedication to supporting organisational goals through effective communication and teamwork.

Retail Direct Sales Representative - KCB Bank - Nairobi

(2025-06)

• Identified potential customers and generated sales leads through direct interaction in retail environments in Bomet and surrounding areas.
• Processed sales transactions efficiently, ensuring accuracy in pricing and payment handling.
• Built and maintained strong customer relationships to encourage repeat business and enhance customer satisfaction.
• Provided after-sales support and addressed customer inquiries to ensure a positive shopping experience.
• Collaborated with team members to achieve and exceed sales targets in a competitive retail sales setting.
• Implemented targeted upselling and cross-selling techniques to maximize sales opportuniti

Lead Generator - ABSA Bank - Nairobi

(2024-03 - 2025-02)

• Identified and qualified leads through market research, online prospecting, and networking events.
• Executed lead generation through strategic cold calls, targeted emails, and social platform engagement.
• Managed lead interactions to enhance relationships and drive movement through the sales pipeline.
• Developed and implemented lead generation strategies aligned with business goals.
• Evaluated performance metrics for lead generation to find improvement opportunities.

Cashier - Giftmart Supermarket - Kericho

(2023-02 - 2024-02)

• Scanned items accurately and efficiently to ensure correct pricing.
• Ensured that all items are scanned and accounted for.
• Accepted various forms of payment, including cash, credit cards and debit cards.
• Delivered exceptional customer service by effectively handling questions and concerns.
• Assisted customers with locating items or finding information about products.
• Ensured that the cash register and surrounding area are clean and functional.
• Ensured shift-end cash drawer matched sales documentation.

Greenleaf Clerk - Chemalal Tea Factory - Bomet

(2022-05 - 2022-11)

• Weighed and documented green tea leaves received from farmers.
• Inspected the quality of the received green leaf, ensuring it meets the required standards.
• Maintained accurate records of plucking rounds, leaf weights, and other relevant data.
• Entered information into digital databases for monitoring.
• Prepared daily, weekly, and monthly reports on work and leaf quality.

Bachelor of Science - Natural Resources Management - Egerton University, Njoro (2013-09 - 2017-12)

Kenya Certificate of Secondary Education - Tengecha Girl's High School, Kericho