Retail Direct Sales Representative - KCB Bank - Nairobi
(2025-06)
- Identified potential customers and generated sales leads through direct interaction in retail environments in Bomet and surrounding areas.
- Processed sales transactions efficiently, ensuring accuracy in pricing and payment handling.
- Built and maintained strong customer relationships to encourage repeat business and enhance customer satisfaction.
- Provided after-sales support and addressed customer inquiries to ensure a positive shopping experience.
- Collaborated with team members to achieve and exceed sales targets in a competitive retail sales setting.
- Implemented targeted upselling and cross-selling techniques to maximize sales opportuniti
Lead Generator - ABSA Bank - Nairobi
(2024-03 - 2025-02)
- Identified and qualified leads through market research, online prospecting, and networking events.
- Executed lead generation through strategic cold calls, targeted emails, and social platform engagement.
- Managed lead interactions to enhance relationships and drive movement through the sales pipeline.
- Developed and implemented lead generation strategies aligned with business goals.
- Evaluated performance metrics for lead generation to find improvement opportunities.
Cashier - Giftmart Supermarket - Kericho
(2023-02 - 2024-02)
- Scanned items accurately and efficiently to ensure correct pricing.
- Ensured that all items are scanned and accounted for.
- Accepted various forms of payment, including cash, credit cards and debit cards.
- Delivered exceptional customer service by effectively handling questions and concerns.
- Assisted customers with locating items or finding information about products.
- Ensured that the cash register and surrounding area are clean and functional.
- Ensured shift-end cash drawer matched sales documentation.
Greenleaf Clerk - Chemalal Tea Factory - Bomet
(2022-05 - 2022-11)
- Weighed and documented green tea leaves received from farmers.
- Inspected the quality of the received green leaf, ensuring it meets the required standards.
- Maintained accurate records of plucking rounds, leaf weights, and other relevant data.
- Entered information into digital databases for monitoring.
- Prepared daily, weekly, and monthly reports on work and leaf quality.
