Malanga Clarage

Dear sir /Madam

I wish to express my interest in serving in your organization as a F&B Manager position recently advertised by your organization. The specified duties and qualifications are aligned with my professional experience and qualifications, skill sets, and personal attributes. I have a strong conviction that I will add immense value to your team and organization in general.

I hold a Diploma in Leadership. Throughout my professional career, I have actively and proactively developed and deployed strategic and high-impact hotel, F & B and operations management strategies geared towards organizational success.

I have also successfully overseen timely adherence and compliance to industry standards, statutory and legal obligations. My dedication to achieving sound operations/Hotel management and marketing practices have been applauded by my colleagues across different management levels. My key competencies include, but are not limited to, monitoring, guests management, administration credit control and management, customer relations, market research, managing budgets, conflict resolution,

recruitment, training, event planning, property management ,food safety, menu creation, hospitality,

risk management, restaurant management and marketing strategy review and auditing.

As a Hotel F&B Manager, I am adept in interpersonal communication, teamwork,

organization and planning, coordination time management, and problem solving. I have a proven track record of consistently meeting and regularly surpassing demanding performance goals and KPIs.

My greatest achievements include, Increasing Rays Hotel sales by 15 percent in 3 months and Kiriri

Gardens Hotel by 10 percent within the First year.

Proactive, innovative and highly influential, I am seeking a challenging but rewarding position, which is why I was naturally drawn to this exciting opportunity. I look forward to proving that I can be trusted to ensure that your Hotel/Operations management and financial strategies, and overall organizational activities run efficiently and as per provided guidelines.

Dear Sir/Mada l hereby wish to express my sincere interest in working with your prestigious organization

. Having served as a Hotel General Manager & F&B Manager for the last 10+ years, I have accomplished effective leadership and top-notch customer communication skills, driving a high degree of customer satisfaction.

Here are the highlights of my current responsibilities:

 Ensures that the guests’ issues are addressed promptly.

 Develops budgets and forecasts.

 Oversees the financial operations of the hotel.

 Manage and track hotel inventory.

 Conducts regular evaluations of employees’ activities.

 Supervise hotel staff and evaluate staff performance

 Leading Hotel Team by attracting ,recruiting , training and appraising talented personnel

 Providing a two way communication and nurture an ownership environment with emphasis in motivation and teamwork.

In addition to the above responsibilities, I am well-experienced in staff recruitment and management,

budget administration, and overseeing day-to-day operations. I am prepared to benefit the organization significantly.

I greatly appreciate your time and consideration. I have enclosed my resume which will help you gauge my academic performance and previous employment. I look forward to discussing the role further.

Have done certificate in Business Administration and also Leadership Diploma in Theology .Have undergone intensive training in the Hotels from different position and also refresher courses .