Office Administrator .
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Front Office Administrator with 18+ years of experience in reception, customer service, switchboard operations, and office administration. Strong background in handling client communication, scheduling, records management, and front desk coordination. Proven ability to work under minimal supervision and deliver excellent customer service.
Receptionist / Switchboard Operator at Southern Cross Safaris (2005-01 – 2018-12)
Managed front desk operations, answered and directed calls, handled correspondence, maintained filing systems, and provided customer support to local and international clients.
Receptionist / Administrative Assistant at C.I.S Hauliers (2002-01 – 2004-12)
Provided administrative support, managed office communication, maintained records, and assisted management.
Sales Administrator / Booking Consultant at Wandaz Home and Travel (2023-01 – 2024-12)
Handled bookings, managed schedules, updated online platforms, and communicated with clients to ensure smooth operations.
KCSE – Dr. Aggrey High School (1994-12)
CPE – Rusinga School (1990-12)
