Mary Arusa
Information Security & ICT Support Specialist
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About
Information Security and Forensics graduate with hands-on experience in cybersecurity, networking, ICT support, and sales operations. Configures security tools, troubleshoots infrastructure, and supports reliable service delivery.
Experience
Vehicle Sales Lady - Jathem Agency (Distributor for KBL) - Nakuru
(2021-05)
- Processed daily sales orders in DMS and maintained accurate sales and inventory records
- Managed stock requests and replenishments to support product availability and timely KBL distribution
- Built customer relationships, resolved client issues, and shared market insights in distributor strategy meetings
ICT Attachee – HQ, Information Security Department - Nairobi
(2024-09 - 2024-12)
- Configured and validated SSL certificates for Konza sites
- Monitored NOC network performance and troubleshot connectivity issues, including fiber restorations
- Supported WAF migration and configuration, and strengthened email security with SpamTitan
ICT Attachee - ICT Authority - Kisii Branch
(2021-05 - 2021-08)
- Installed ICT devices and supported connectivity through NOFBI in public primary schools
- Trained teachers in collaboration with TSC and resolved hardware and software issues
- Configured Ethernet cabling, assisted with server monitoring, and provided M-Pesa shop customer service
Education
Bachelor of Science - Information Security and Forensics - KCA University, Kenya (2022-05 - 2024-11)
Certificate - Network Defense - Cyber Shujaa (2024-10 - 2024-12)
Certificate - Web Development - KCA University, Kenya (2021-09 - 2021-12)
Diploma - Information Technology - Mount Kenya University, Kenya (2019-05 - 2021-08)
K.C.S.E Certificate - Senior Chief Musa Nyandusi Secondary School, Kenya (2014 - 2018)