Remote Administrative Assistant | Customer Success
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I’m an experienced Administrative Assistant with over 10 years in customer service and remote support. I specialize in managing communication, organizing data with Google Sheets, and ensuring smooth daily operations. I’m self-motivated, detail-oriented, and passionate about helping businesses stay efficient and deliver excellent customer experiences.
I have over 10 years of experience providing administrative and customer service support in healthcare and remote work environments. My work has focused on managing client communication, maintaining spreadsheets, handling reports, and ensuring smooth daily operations. I’m skilled in Google Workspace, Excel, and CRM tools, with a proven record of improving efficiency and client satisfaction.
I hold a Bachelor of Science in Medical Laboratory Sciences from Jomo Kenyatta University of Agriculture and Technology (JKUAT). I have also completed certifications in Customer Experience, Data Analytics, and CRM systems, which enhance my ability to organize data and support clients effectively.