Mary Muturi

I am a robust and versatile administrative support personnel with proven organizational skills thorough knowledge of corporate policies and procedures. I have excellent communication and people management skills, with extensive strategic planning, budgeting, and decision-making capabilities. I am well-organized and able to multitask while maintaining a high level of professionalism and attention to detail and with expert level proficiency in all MS Office applications.

I have a record of delivering top-notch customer service, data analytics and reconciliations, and leadership skills having spearheaded a team of twenty staff members.

Administrative Support 

British American Tobacco-COL• Kiambu, Thika 

09/2020 - Present

Assist in Organizing, compiling and updating company personnel records and documentation.

Answer central telephone system and direct calls to provide callers with address, directions, company website and related information

Assist in Organizing and coordinating staff welfare functions like parties, dinners, or banquets.

Ensure all office related licenses are up to date

Assist in payroll preparation by providing relevant data.

Assist in Processing employees' requests and provide relevant information

Ensure operation of office equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques

Assist in Preparation of reports and presentations for internal communications

Assist in providing orientations for new employees by sharing onboarding packages and induction.

Provide support for procurement activities such as, PO creation, receipt and invoicing.

Coordinate data collection, file management and record keeping.

Organize travel and accommodation arrangements i.e. booking flights and making reservations for senior management.

Confirm appointments, communicate with stakeholders, and update relevant records.

Facilities Coordinator 

British American Tobacco-CBRE • Kiambu, Thika 

01/2020 - 08/2020 

Developed and oversaw budgets for facilities and worked within cost restraints

Ensured compliance with health and safety regulations

Managed sites' staff welfare and induction of new staff

Organized and coordinated regular trainings (first aid, fire and pulsar)for sites' staff

Submitted and reconciled monthly expense and income reports

Arranged regular maintenance of office equipment and Coordinated office space allocation

Maintained an updated, efficient records management system for all stakeholders

Spearheaded twenty facility colleagues and contractors in accordance with client needs

Client and customer complaint management and satisfactory feedback

Introduction to ESG 

Corporate Finance Institute-09/2022  Nairobi.

Certificate and Diploma in Business Management 

KENYA INSTITUTE of MANAGEMENT - Mombasa County 12/2012

Kenya Certificate of Secondary Education 

ITHANGA SECONDARY SCHOOL - MURANGA, Gatanga-11/2007

Kenya Certificate of Primary Education 

KENYATTA PRIMARY SCHOOL - Thika Kiambu-12/2003