Administrative Support
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I am a robust and versatile administrative support personnel with proven organizational skills thorough knowledge of corporate policies and procedures. I have excellent communication and people management skills, with extensive strategic planning, budgeting, and decision-making capabilities. I am well-organized and able to multitask while maintaining a high level of professionalism and attention to detail and with expert level proficiency in all MS Office applications.
I have a record of delivering top-notch customer service, data analytics and reconciliations, and leadership skills having spearheaded a team of twenty staff members.
British American Tobacco-COL• Kiambu, Thika
09/2020 - Present
Assist in Organizing, compiling and updating company personnel records and documentation.
Answer central telephone system and direct calls to provide callers with address, directions, company website and related information
Assist in Organizing and coordinating staff welfare functions like parties, dinners, or banquets.
Ensure all office related licenses are up to date
Assist in payroll preparation by providing relevant data.
Assist in Processing employees' requests and provide relevant information
Ensure operation of office equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
Assist in Preparation of reports and presentations for internal communications
Assist in providing orientations for new employees by sharing onboarding packages and induction.
Provide support for procurement activities such as, PO creation, receipt and invoicing.
Coordinate data collection, file management and record keeping.
Organize travel and accommodation arrangements i.e. booking flights and making reservations for senior management.
Confirm appointments, communicate with stakeholders, and update relevant records.
British American Tobacco-CBRE • Kiambu, Thika
01/2020 - 08/2020
Developed and oversaw budgets for facilities and worked within cost restraints
Ensured compliance with health and safety regulations
Managed sites' staff welfare and induction of new staff
Organized and coordinated regular trainings (first aid, fire and pulsar)for sites' staff
Submitted and reconciled monthly expense and income reports
Arranged regular maintenance of office equipment and Coordinated office space allocation
Maintained an updated, efficient records management system for all stakeholders
Spearheaded twenty facility colleagues and contractors in accordance with client needs
Client and customer complaint management and satisfactory feedback
Corporate Finance Institute-09/2022 Nairobi.
Certificate and Diploma in Business Management
KENYA INSTITUTE of MANAGEMENT - Mombasa County 12/2012
Kenya Certificate of Secondary Education
ITHANGA SECONDARY SCHOOL - MURANGA, Gatanga-11/2007
Kenya Certificate of Primary Education
KENYATTA PRIMARY SCHOOL - Thika Kiambu-12/2003
