Marymaureen

Sales & Marketing Agent

Talent

NairobiMember since October 13, 2026

Customer service and relationship managementSales prospecting and lead generationProduct and service presentationCustomer needs assessment and consultative sellingSales follow-up and client retentionNegotiation and objection handlingMarket research and competitor awarenessPromotional activities and brand representationCommunication, persuasion and active listeningSales records, reporting and basic administrationTeamwork, time management and target orientationDigital communication and social media engagementConfident, presentable and persuasiveExcellent verbal and interpersonal communicationCustomer-focused and target-orientedSelf-motivated, reliable and adaptableFast learner with strong problem-solving abilityAble to work independently and as part of a team

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Customer service and relationship managementSales prospecting and lead generationProduct and service presentationCustomer needs assessment and consultative sellingSales follow-up and client retention

About

Motivated and customer-focused Sales and Marketing professional with training in sales and marketing and strong experience working directly with clients and the public. Skilled in customer engagement, product and service presentation, needs assessment, follow-up, relationship building, communication, record keeping and achieving service targets. Confident, persuasive and adaptable, with the ability to understand customer needs, build trust and convert enquiries into sales.

Brings additional healthcare experience that has strengthened communication, counselling, teamwork and client-service skills.

Experience

Sales & Marketing Agent - Nairobi, Kenya

(2025 - 2026)

Prospected for potential customers through referrals, direct engagement, phone communication and social platforms.
Presented products and services clearly, answered customer questions and matched solutions to individual needs.
Followed up leads and enquiries, maintained positive client relationships and encouraged repeat business and referrals.
Supported promotional campaigns and helped increase awareness of products and services within the target market.
Recorded customer information, sales enquiries and follow-up activities accurately.
Handled customer concerns professionally and worked toward satisfactory solutions.

Sales Representative / Customer Service Assistant - Nairobi, Kenya

(2024 - 2025)

Engaged walk-in and prospective customers, identified their needs and recommended suitable products or services.
Supported daily sales activities, promotions and customer follow-ups to improve conversion and retention.
Built rapport with customers through professional communication and attentive service.
Explained product features, benefits, pricing and usage in a simple and persuasive manner.
Maintained customer records and assisted with basic sales reporting and customer enquiries.
Worked collaboratively with colleagues to meet daily priorities and provide a positive customer experience.

Registered Nurse - Kambui Presbyterian Dispensary

Provided front-line service to clients, assessed needs and communicated information clearly and professionally.
Delivered health education and counselling, strengthening presentation, persuasion and interpersonal communication skills.
Handled client questions and concerns with empathy, patience and professionalism.
Maintained accurate records and worked effectively with colleagues in a busy service environment.

Home-Based Care Experience - Chesed Home Health Company

Built strong relationships with clients and families through consistent, respectful and reliable service.
Communicated with clients to understand needs, provide information and support appropriate services.
Developed strong customer-care, follow-up and interpersonal skills.