Mash Leon
Travel and Tour Operations Management Student | Customer Service & Hospitality Support
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About
Energetic and confident university student currently pursuing a degree in Travel and Tour Operations Management at the University of Eldoret. Skilled in customer service, social media management, communication and basic computer applications. Experienced in volunteering within small businesses, assisting in family business growth and supporting hotel management operations in Diani as an assistant clerk.
Fluent in English and Kiswahili with basic Spanish knowledge. Highly motivated, quick to learn and ready to work immediately in customer service, tourism, hospitality or administrative roles.
Experience
- Assistant Clerk – Hotel Management Support, Diani
Helped with customer handling, record keeping, front office support and daily hotel operations.
- Volunteer – Small Capital Businesses
Assisted in customer service, sales support, stock handling and daily business operations.
- Family Business Support Assistant
Helped in business organization, customer interaction, marketing support and growth activities.
- Community Volunteer Work
Participated in community activities and teamwork projects that improved communication and leadership skills.
Education
University of Eldoret
Bachelor’s Degree in Travel and Tour Operations Management
Second Year Student
St. Michaels High School
