Matthew Irungu

Security & Control Room Operator | Transport Support

Talent

NairobiMember since September 20, 2026

Security control room operationsCCTV surveillance and monitoringAlarm monitoring and responseIncident Coordination and escalationOccurrence Book (OB/eOB) managementIncident reporting and documentationEmergency response coordinationSecurity systems operationsRisk assessment and threat identificationSOP complianceMobile asset tracking and accountabilityVehicle and motorbike deployment coordinationFuel counts, bookings and usage monitoringTeam and stakeholder coordinationPolice/security liaisonAnalytical thinking and problem solvingMicrosoft Office Suite

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Security control room operationsCCTV surveillance and monitoringAlarm monitoring and responseIncident Coordination and escalationOccurrence Book (OB/eOB) management

About

Dedicated security and Control room professional with hands-on experience in CCTV surveillance, alarm monitoring, incident management, emergency response coordination and security operations. Experienced in maintaining occurrence logs, preparing accurate incident reports, coordinating response teams, retrieving and preserving CCTV footage and following standard operating procedures. Practical exposure to mobile-asset tracking, deployment of response vehicles and motorbikes, fuel counts and usage records and operational deployment records.

Strong communication, report writing, analytical thinking, problem solving, attention to detail and stakeholder coordination skills.

Experience

Control Room Operator - PG SECURITY LIMITED - Nairobi

(2026-06)

Tropical Heat Control Room

Monitor CCTV surveillance systems to maintain continuous security coverage across multiple sites.
Monitor camera alarm systems and coordinate timely responses to security incidents.
Prepare accurate, factual and timely incident and operational reports.
Maintain Occurrence Books (OB), incident logs and other operational security records.
Coordinate communication between field response teams, supervisors and clients during security incidents.
Retrieve and preserve CCTV footage to support investigations and evidential requirements.
Identify, report and follow up on faults affecting CCTV and security systems to maintain operational readiness.
Ensure compliance with SOPs, company policies and security protocols.
Prioritise and manage multiple security incidents while maintaining operational efficiency.
Contribute to maintaining a safe, secure and fully operational control room environment.

Control Room Operator - PG SECURITY LIMITED - Nairobi

(2026-04 - 2026-05)

Monitored CCTV surveillance systems to detect security incidents, suspicious activities, unauthorised access and operational threats.
Tracked company mobile assets using asset-tracking systems to monitor movement and accountability.
Coordinated alarm and emergency responses, including deployment of backup vehicles and motorbikes to incidents.
Directed real-time communication between guards, supervisors, response teams and field personnel.
Audited fuel counts, fuel bookings and usage records for company mobile assets, including response units and other company vehicles.
Compiled incident reports, control-room logs, asset-movement records and operational reports.
Administered the company ERP system and maintained guard, supervisor, staff and deployment records.
Handled client calls, security inquiries and operational requests, escalating critical matters appropriately.
Liaised with clients and PG Security management to facilitate timely operational responses.
Maintained confidentiality of client, staff, security and operational information.

Attachee Officer - MAKUPA POLICE STATION - Mombasa

(2023-09 - 2023-12)

Maintained and handled police records within the station records office.
Collected and recorded statements from complainants, witnesses and investigating officers.
Assisted investigating officers with filing and processing police cases.
Drafted police charge sheets under supervision.
Assisted crime personnel with prisoners' descriptive forms.
Supported traffic-branch administrative processes, including notices of intended prosecution and notices to attend court.
Issued police abstracts and directed members of the public to relevant offices.

Security Officer - PG SECURITY LIMITED - Nairobi

(2022-09 - 2022-12)

Conducted access-control procedures for personnel and visitors.
Searched persons and vehicles in accordance with established security procedures.
Protected people, property and assigned premises.
Conducted surveillance and security patrols at assigned premises.
Directed visitors to relevant offices while maintaining site-security procedures.