Maureen Kibe
ADMINISTRATION/FRONT OFFICE
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About
I am someone who fits quickly into any team, a fast learner, supportive co-worker and the type of employee who goes above and beyond what is required of them. I am experienced in a variety of industries and a history of success in providing exceptional customer service. Experience in managing all facets of front office administration, including handling multi-line phone systems, managing schedules, and maintaining reception and waiting areas.
Experience
Having already working within similar industries, I have knowledge and experience needed to contribute to the team in the fastest time possible.
A brief overview of my skills, qualities and attributes I possess are as follows:
- High level of customer service and care;
- An ability to work as part time team to archive the company goals and target;
- Taking responsibility for my ongoing professional developments;
- An honest, reliable and disciplined to my work;
- The ability to follow rules and producers;
- A fast learner who requires little supervision;
- A willingness to take on all task regardless of their complexity
- Proficient in all types of Microsoft application
- A positive and enthusiastic attitude
Education
Bachelor of science in tourism and travel management
Course topics
- Introduction to Tourism
- Ecology and Conservation
- Introduction to Tour Operations
- Travel Geography
- Introduction of Travel Operation
- Food and Beverage Knowledge
- Principles of Management
- Entrepreneurship
- Computer Reservations Systems
- Introduction to Principles of Accounts
- Statistics and Research Methods
- Advanced Air Fares I
- Organization Behavior
- Hospitality and Tourism Accounting
- Hospitality and Tourism Marketing