Maureen Ouma

A compassionate, responsible, and adaptable Healthcare Assistant with formal training in Healthcare Assistance. Gained practical clinical exposure at Machakos Level 5 Hospital, including experience in the Paediatric Wing and triage areas, supporting healthcare professionals in patient care, initial patient assessment support, checking and recording vital signs, maintaining hygiene and comfort, and observing and reporting patient needs under supervision. Combining healthcare knowledge with strong transferable skills in patient support, communication, documentation, organization, confidentiality, teamwork, administration, and professional conduct.

Her exposure to paediatric care and triage provides a strong foundation for working in hospitals, clinics, schools, preschools, childcare environments, and patient-facing administrative roles. A hardworking and quick-learning individual who follows instructions well, communicates respectfully with patients, children, parents, caregivers, and colleagues, and is committed to providing safe, compassionate, and professional support.

Student Nurse Assistant at Machakos Level 5 Hospital (2025-02 – 2025-03)

Key Responsibilities & Experience

• Assisted healthcare professionals in providing basic patient care and support.
• Gained practical exposure to supporting paediatric patients under the guidance and supervision of healthcare professionals.
• Supported the triage process under supervision, assisting with patient flow, initial information gathering, and directing patients to the appropriate healthcare personnel.
• Checked and recorded patients' vital signs, including temperature, pulse rate, respiration rate, and blood pressure.
• Reported recorded vital signs and relevant observations to supervising healthcare professionals.
• Assisted with the orderly movement and flow of patients within the healthcare facility.
• Supported patients with mobility, comfort, hygiene, and activities of daily living.
• Assisted paediatric patients with age-appropriate comfort and basic care needs under supervision.
• Observed patients' conditions and reported changes or concerns to supervising healthcare professionals.
• Communicated respectfully with patients, parents, caregivers, nurses, and other healthcare staff.
• Assisted in maintaining clean, safe, and organized patient care environments.
• Supported infection prevention and control practices.
• Promoted patient comfort, dignity, and emotional wellbeing.
• Followed healthcare procedures, instructions, and safety protocols.
• Maintained confidentiality when handling patient information.
• Worked collaboratively with nurses and other healthcare professionals.
• Developed practical skills in patient communication, teamwork, documentation, observation, patient flow, and healthcare support.

Certified Nursing Assistant (CNA) – Zahara Training Institute (2024-09 – 2025-06)

KCSE – Agoro Sare Mixed Secondary School (2024)

KCPE – Cijjo Education Center (2020)