Maurice Mwangi
IT specialist
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About
Motivated and detail-oriented towards being an IT professional with hands-on experience in system troubleshooting, network configuration, and full-stack application development. Proven ability to resolve technical issues efficiently, support users across diverse environments. Seeking to leverage technical foundation and problem-solving skills in a growing IT organization.
Experience
Software Quality Assurance & Developer (Internship) at Sababisha Solutions Limited (2026-04 – 2026-08)
- Carried out comprehensive software testing across unit, integration, and deployment phases
- Participated in system and architectural design discussions for multiple software products
- Developed and debugged application features in active development cycles
- Resolved technical support issues and bug reports from end-users and stakeholders
ICT Lab Technician (Attachment) at United States International University (USIU) (2026-01 – 2026-04)
- Managed maintenance and troubleshooting of 40+ lab computers, reducing downtime by coordinating repairs
- Deployed required software and tools for courses, ensuring timely availability for students
- Configured and supported media connectivity and live streaming for university conferences and events
IT Support Technician (Volunteer) at St. Paul's University (2024 – 2025)
- Provided frontline technical support to users, diagnosing and resolving Wi-Fi, system performance, and device setup issues
- Installed software updates and configured security protocols to maintain system integrity
- Supported media and streaming operations during university events and conferences
Education
Bachelor of Business Information Technology – St. Paul's University, Nairobi (2023 – 2026)
Diploma in Business Information Technology – St. Paul's University, Nairobi (2022 – 2023)
Kenya Certificate of Secondary Education – Kahuho Uhuru High School (2018 – 2022)
