Maxwell Bahati

Results-driven supervisor with a Diploma in Refrigeration & Air Conditioning and 1+ years' experience coordinating 20+ field teams in fast-paced operations. Proven record of zero missed deadlines, 30% cost reduction, and strong team leadership. Committed to safety, efficiency, and service excellence

Operation/GPRS Clerk - GrandSubterra

(2025-01)

• Office Administration & Communication: Served as primary liaison for 20+ fleet units and management; handled 30+ daily calls/emails and inquiries, escalating urgent operational issues with discretion and tact.
• Report Generation & Documentation: Compiled and submitted 100% on-time daily/weekly GPRS tracking reports for 20+ fleets prepared data summaries and supporting documents for management while maintaining confidentiality.
• Records & File Management: Maintained organized digital filing systems for 20+ fleets route data, incident logs, and correspondence using Excel and document management tools; ensured <2 min retrieval time for critical records.
• Scheduling & Coordination: Managed reporting calendars and submission deadlines across 20+ field teams; coordinated timely data collection to meet strict operational timeframes with zero missed deadlines in 12 months.
• Meeting & Data Support: Prepared data summaries and minutes for operational briefings covering 20+ fleets; distributed reports to 4 departments and tracked completion of action items.

HVAC Technician - The Boma hotels

(2022-10 - 2022-12)

• Improved mean time between failures (MTBF) for HVAC systems by 50% through predictive maintenance, reducing downtime and improving guest satisfaction.
• Reduced HVAC-related work orders by 30% through proactive maintenance and repair, resulting in a 20% reduction in maintenance costs and improved operational efficiency.
• Completed 95% of HVAC maintenance and repair tasks on schedule, ensuring minimal disruption to hotel operations and guest experience.
• Improved response time to HVAC-related emergencies by 40% through improved scheduling and prioritization, resulting in increased guest satisfaction and reduced downtime.

Diploma - Refrigeration and air conditioning - Technical University of Mombasa (2021-01 - 2024-12)

Certificate for Secondary Education - A. CK Musoma Secondary school. (2016-01 - 2019-12)