Mc Kelly
Professional Driver
Hire this person
Send a job offer directly to this candidate
About
Completed more than 8000 kms of countrywide private-client travel trips. Maintained 100% positive feedback rating from passengers by providing them with exceptional client-centered service and ensuring their comfort and safety Increased multi-client retention from 10% to 30%.
Experience
Tours and Travel Driver & Guide at Mouti Tours and Travel Limited (2022-12 – Present)
- Completed more than 3000 kms of countrywide private-client travel trips.
- Maintained 100% positive feedback rating from passengers by providing them with exceptional client-centered service and ensuring their comfort and safety
- Increased multi-client retention from 10% to 30%.
- Responsible for Conference transfers, Airport transfers, Hotel transfers, Game Drives, & Excursions.
- Land Cruiser, Van & Coaster vehicle maintenance.
- Creating Digital Marketing content communications.
SWVL Kenya Captain at SWVL Technologies Limited (2019-09 – 2022-11)
Was part of the pioneering driver (captain) team in these focus categories – corporate, charter, travel & retail services
- Operated the SWVL Ride-hailing Application with a 100% application adoption & utilization rate score.
- Handled staff transportation for Jiji Kenya, ALN Kenya, Twiga Foods, KFC Kenya, Resolution Insurance, CCI Kenya & Nairobi International School corporate accounts.
- Drove & maintained Noah(7-seater), Van(14-seater), Coaster(22-seater) & Bus(51-seater) vehicles.
- Maintained 100% Good Customer Satisfaction Rating.
Transport SACCO Administrator at Embassava SACCO Co-operative Society (2014-03 – 2019-08)
- Sacco Fleet Management.
- Examined recorded data of the fleet.
- Social Media Marketing and Correspondence.
- Customer Conflict Resolution (Online & Offline)
- Maintained 100% Good Customer Satisfaction Rating.
Education
Grade III, II & I Defensive Driving Course in Defensive Driving – Kenya Institute Of Highways & Building Technology
Business Management Diploma in Business Management – Kenya Institute of Development Studies
Kenya Certificate Secondary Education – Ofafa Jericho High School
