Mercy Kilach
ENTREPRENEUR(I do sell juices and milkshake.)
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About
*I do smile and laugh a lot it really helps me with customers interaction.
*I am willing to learn and be a team player
*I am a graduate of Diploma in Hospitality and Tourism Management-University of Embu.
*Really flexible when it comes to the hospitality industry.
Experience
CASHIER- been a cashier in two companies, requires one to be keen, ensure bill is in line with amount of money received, knowledge gained like use of pdq,pos machine.
WAITRESS-ensure customer satisfaction,wait of customers table, check on guests every 5 minutes.
HOSTESS- welcome and smile to guests, ensure guests are attended to and are satisfied,show customers to their seats and provide them with a menu
Education
DIPLOMA IN HOSPITALITY AND TOURISM MANAGEMENT- attended University of Embu,attained a credit 1
Topics learned-Food production, service, accounting, foreign languages,Human resources and project management to name a few
