Mercy Kipsoi

To work in a challenging and dynamic environment, and to use the knowledge acquired proficiently while working closely with my colleagues at the work place and to steer the organization towards realization of its goals and objectives. To work with creativity and initiative to uttermost, through teamwork and deliver my best in terms of output with full readiness to adopt and learn new skills in the dynamic environment To work in an environment where I can be able to utilize my career and full potential in conjunction with other team members to achieve the institution set goals A self-motivated, confident and hardworking individual who enjoys working within a team or alone using initiative skills. Enthusiastic about learning skills and gaining various experiences.

Trustworthy, punctual and committed to the work in place. I am a diligent, industrious and responsible lady who is a result oriented person with an ability to work under minimal supervision in any environment.

waitress at Mambos Meat House (2025-09 – 2026- 9- 27)

• Food & Beverage Service
• Payment & Cash Handling

Cashier at Tamasha Grill (2024-12 – 2025-06)

Waitress and Cashier at Hygienic Restaurant (2022-01 – 2024-11)

• Greeting Customers: Welcome customers, provide menus, and offer recommendations based on preferences.
• Order Taking: Accurately take food and beverages orders and relay them to the kitchen or bar staff.
• Serving: Deliver food and drinks to customers in a timely manner, ensuring everything is presented well.
• Customer Queries: Address customer questions related to billing and ensure any discrepancies are resolved.
• Maintaining Records: Track sales and payments throughout the day to support financial accuracy.
• Transaction Processing: Handle cash, credit, and digital payments using the restaurant's POS system.

Trainee at Royogreens Kiamunyi (2021-09 – 2021-11)

Receptionist (2021-12 – 2021-12)

Trainee at Lake Bogoria Spa Resort (2018-09 – 2018-12)

Certificate in Food and Beverages – Rift Valley Institute of Science and Technology (2018 – 2021)

Kenya Certificate of Secondary Education – Ossen High School (2013 – 2016)

Kenya Certificate of Primary Education – Tandui Primary School (2004 – 2012)