Michael Kiplangat
Freelance Academic Writer
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About
Dedicated ICT professional with a Bachelor’s degree in Computer Science and over 3 years of experience in ICT support, data systems management, and online learning technologies. Skilled in troubleshooting hardware/software issues, maintaining ICT infrastructure, and providing digital content and e-learning support. Strong background in cybersecurity, data protection, and user support. Proficient in social media management, content creation, and graphic design to enhance digital visibility.
Experience
Freelance Academic Writer
(2023-03)
- Created and managed online educational content and digital materials.
- Used social media and blogging platforms to reach target audiences.
- Applied SEO and analytics tools to improve digital visibility and engagement.
- Developed graphics and digital assets using Adobe Photoshop and Illustrator.
PSC Intern - National Employment Authority
(2022-02 - 2023-01)
- Supported online systems for job-seeker registration and data management.
- Helped maintain ICT equipment and digital records.
- Collaborated in digital content management and user data verification for efficiency.
- Participated in cybersecurity and system integrity awareness initiatives.
Registration Clerk - INDEPENDENT ELECTORAL AND BOUNDARIES COMMISSION
(2021-10 - 2021-11)
- Voter Registration and Data Entry – Registered eligible voters, captured biometric and personal details, and accurately entered data into the IEBC voter management system.
- Data Verification and Quality Assurance – Verified voter information to prevent duplication and ensure accuracy and integrity of electoral records.
- Public Assistance and Documentation Management – Assisted members of the public in completing registration forms, provided guidance on registration requirements, and maintained confidentiality and proper filing of registration documents.
CCTV/IT Support Staff - Pakmart Supermarket Limited
(2019-11 - 2021-04)
- Provided first-line ICT support to users, resolving hardware, software, and network issues.
- Maintained and repaired computers, printers, and peripherals, ensuring uninterrupted system operation.
- Supported installation and maintenance of CCTV and IT systems, including user account setup and backups.
- Assisted in system security compliance and basic data protection practices.
Data and Verification Clerk - State Department of Interior- Kericho Civil Registry
(2019-09 - 2019-10)
- Data Entry and Record Management – Entered, updated, and maintained accurate records of citizen data in the civil registration system, ensuring completeness and data integrity.
- Data Verification and Quality Control – Cross-checked submitted documents and digital entries for accuracy, consistency, and compliance with government standards before approval.
Education
Bachelor of Science - Computer Science - Karatina University (2014 - 2018)
Kenya Certificate of Secondary Education - KAPLONG BOYS HIGH SCHOOL (2010 - 2013)
