Michael Musyoki

A seasoned Logistics Operations Manager and Marketing Manager with over 5 years of experience in supply chain management, process optimization, and team leadership. Achieved a 20% reduction in logistics costs and a 85% on-time delivery rate through strategic contract negotiations and process improvements in previous organizations. Passionate about driving operational excellence, fostering collaboration, and delivering customer-centric solutions.

Passionate about solving complex logistical challenges and improving service delivery standards.

Logistics Operations Manager at MYLE GLOBAL LOGISTICS (2021-06 – 2024-06)

• Reduced shipping costs by 15% through strategic contract negotiations and optimized delivery schedules.
• Led a team of 25 staff across logistics, warehouse, transportation, and customer service, fostering cross-departmental collaboration.
• Streamlined warehouse processes, cutting operational errors by 20% through automation and training initiatives.
• Ensured 98% on-time deliveries, boosting customer satisfaction and retention rates.
• Conducted performance analysis to optimize key performance indicators (KPIs), improving operational efficiency by 30%.
• Maintained compliance with legal regulations and ISO standards, ensuring seamless operations.

Marketing Manager at PEDOKER FREIGHT LOGISTICS LIMITED (2019-02 – 2021-03)

• Spearheaded marketing campaigns, driving a 25% revenue increase and expanding market reach by 30%.
• Collaborated with sales teams to align marketing strategies with business objectives, consistently surpassing revenue targets.
• Enhanced the company's online presence, resulting in a 40% growth in inbound inquiries.
• Developed and presented detailed reports on campaign performance to leadership for strategic planning.

Head of ICT (Technical Department) at KENYA MEDICAL TRAINING COLLEGE – LOITOKITOK CAMPUS (2016-01 – 2018-12)

• Reduced IT department expenses by 20% through cost-effective purchasing and system upgrades.
• Implemented network security measures, reducing breaches by 35%.
• Delivered consistent system maintenance, ensuring zero disruptions to campus operations over two years.
• Coordinated staff training, improving IT literacy and departmental efficiency by 25%.

ICT Technician at KENYA MEDICAL TRAINING COLLEGE – MSAMBWENI CAMPUS (2014-01 – 2015-12)

• Minimized system downtime by 40% through rapid troubleshooting and repair.
• Installed, configured, and maintained IT infrastructure to support daily campus operations.
• Managed daily backup operations, ensuring robust data security protocols.
• Training end-users (Students and Staff) on ICT equipment safe use.

Certified Logistics and Transportation Officer – Supply Chain Institute (CLTE)

Diploma in Marketing Management – Kenya Institute of Management (Machakos Campus) (2008 – 2009)

Higher Diploma in Computer Engineering – KCA University (2005 – 2007)

Diploma in Computer Engineering – KCA University (2003 – 2004)

Kenya Certificate of Secondary Education (KCSE) – Machakos School (1998 – 2001)

Kenya Certificate of Primary Education (KCPE) – Machakos Primary School (1990 – 1997)