Food & Beverage Supervisor at Pride Inn Azure Hotel (2018-05 – Present)
- Supervised daily F&B operations across restaurant, bar, and banqueting facilities ensuring consistent service delivery.
- Led, trained, and scheduled a team of 40+ service staff to uphold operational and guest service standards.
- Coordinated with the kitchen team on menu execution and management of special dietary requirements.
- Monitored inventory, managed stock controls, and liaised with suppliers on timely procurement.
- Handled guest feedback and resolved service issues promptly to maintain high satisfaction levels.
- Prepared shift reports, sales summaries, and submitted operational reports to senior management
Food & Beverage Supervisor at Royal Tulip Canaan Hotel (2017-06 – 2018-02)
- Oversaw breakfast, lunch, and dinner service operations in a 4-star hotel environment.
- Ensured full compliance with hygiene, health, and safety standards across all F&B outlets.
- Trained new staff on service procedures, upselling techniques, and guest relations best practices.
- Assisted in planning and executing corporate events, conferences, and private functions to a high standard
Food & Beverage Staff at Ole-Sereni Hotel
- Managed smooth and efficient service delivery across hotel restaurant and poolside bar outlets.
- Conducted daily team briefings and performance check-ins to maintain staff morale and standards.
- Monitored quality of food and beverage presentation to ensure alignment with hotel brand standards.
- Supported revenue targets through effective upselling strategies and consistent service excellence
F&B Service Staff at Mediterraneo Restaurant & Bar (2014-01 – 2014-11)
- Delivered high-quality food and beverage service in a fine-dining Mediterranean setting.
- Took customer orders, provided menu recommendations, and handled billing accurately and efficiently.
- Set up and cleared tables, maintaining cleanliness and presentation of dining areas at all times.
- Assisted with bar service including preparation of beverages and cocktails for guests
F&B Service Staff at Hotel Emerald Ltd (2011-04 – 2013-09)
- Provided attentive table service across restaurant and in-room dining operations.
- Assisted in receiving and storing F&B stock and maintaining par levels to prevent shortages.
- Supported banquet and conference setups, ensuring timely and professional service delivery.
- Maintained grooming and service standards in full compliance with hotel policies.
F&B Service Staff at Haandi / Haveli's Restaurant Ltd (2007-01 – 2009-06)
- Managed table allocation, guest seating, and timely order delivery during peak service hours.
- Handled cash and card transactions and processed accurate end-of-shift reconciliations.
- Developed foundational skills in hospitality service, guest relations, and team collaboration.
