CUSTOMER SERVICE ASSISTANT/MARKETING ASSISTANT
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I have 2 years experience as Customer Service Assistant/Marketing Assistant.
I have been working at East Africa Institute of Certified Studies as Customer Service Assistant and these are some of the tasks assigned:-
(a) Ensuring the Admitted students are given their timetable and also showing them how to operate their online portal.
(b) Advising students on career path.
(c) Entry data using Customer Relation Management Software (CRM).
(d) Cross checking to see if there is any discrepancy with their Certificate.
(e) Following up with students to see if there is any complain.
(f) Handling receipts and gives out fee statements to the students.
I have the following skills that I believe I will be capable to handle the assigned tasks. Some of the Skills are:-Interpersonal Skills, Planning and Organizing, Calendar management skills, Time Management, and also Communication Skills both Written and Verbal.
I have attached herewith the relevant documents needed for this position.
I look forward to hearing from you soon to discuss further regarding the mentioned role.
MA
I have 2 years experience as Customer Service Assistant/Marketing Assistant.
I have been working at East Africa Institute of Certified Studies as Customer Service Assistant and these are some of the tasks assigned:-
(a) Ensuring the Admitted students are given their timetable and also showing them how to operate their online portal.
(b) Advising students on career path.
(c) Entry data using Customer Relation Management Software (CRM).
(d) Cross checking to see if there is any discrepancy with their Certificate.
(e) Following up with students to see if there is any complain.
(f) Handling receipts and gives out fee statements to the students.
I have the following skills that I believe I will be capable to handle the assigned tasks. Some of the Skills are:-Interpersonal Skills, Planning and Organizing, Calendar management skills, Time Management, and also Communication Skills both Written and Verbal.
I have attached herewith the relevant documents needed for this position.
I look forward to hearing from you soon to discuss further regarding the mentioned role.
MA
Bachelor of Education (ARTS) - With IT at Jaramogi Oginga Odinga University of Science and Technology - 2016 to 2020
Computer Packages (Microsoft Word, Excel, Power Point and Publisher) January-March 2016
