Miriam Kariuki

am a student pursuing a degree. I am open minded and highly self driven. I work under a very minimal supervision

Customer Service Assistant - Mukoe funeral home - Kiambu, Kenya

(2025-04)

• Assisted customers professionally and responded to inquiries promptly.
• Resolved customer complaints calmly and efficiently.
• Maintained accurate customer records and daily reports.
• Worked with team members to improve customer satisfaction.

Reception Assistant - MI.B Cyber Café - Kiambu, Kenya

(2020-05 - 2020-10)

• Welcomed customers and assisted them with services.
• Managed phone calls and handled bookings.
• Processed payments and maintained cleanliness of the reception area.

Bachelor of Arts - English Literature - Machakos University (2025)