05/2019 – Present
IT Manager.
MK Technologies & Protocols / MK Videolibrary.
- Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
- Plan, organize, control and evaluate IT and electronic data operations.
- Act in alignment with user needs and system functionality to contribute to organizational policy.
05/2021 – Present
POSITION - IT Systems Analyst.
Trust Link Computers, Kenya.
Duties & Responsibilities.
- Prioritizing user requirements, overseeing system upgrades and researching new tools.
- Compile a report on a weekly basis and present them to board of administrators at the end of each month.
- Make suggestions to improve efficiency and profits, while minimizing processing and power requirements.
- Improved efficiency and performance of networks.
05/2019 to 12/2020
POSITION - Information Technology Leadership.
Dynasty Technologies, Kenya.
- Expert technical skills and understanding of industry trends and standards, thus ensuring uninterrupted service delivery and operational stability. A complete understanding of the organization's business operations and strategies as its role permeates the organization's entire suite of functions.
Duties & Responsibilities.
- Communicated with interior employees and exterior clients to resolve computer issues.
- Travelled to locations for in-depth computer issue repair.
- Maintained professional demeanor and attitude.
