Mo Tibe

To date,I've worked as a Customer relationship officer for the past 6 years.

I am an enthusiastic, self-motivated, reliable, responsible and hard working person.

I am a team worker and adaptable to all challenging situations.

I am able to work well both in team environment as well as using own initiative.

I am able to work well under pressure and adhere to strict deadlines.

1:Team coaching in sales capability.

2: Supervised sales staff of 24; Communicate job expectations and provide direction, support and motivation to team to meet sales targets and KPIs.

3: Analysing customer needs via carefully constructed self surveys in the field to develop data driven pitches, Increasing sales revenues and profit by 20% in 3 years.

4:Trained new employees in The company ways of selling comprising of pitch presentation and closing strategies when selling.New employees performance was notable higher than average.

5: Dealt with customer quarries; analysed precise ongoing market analysis and valuation of competitors, looking unique way to enhance sales.

6: Responsible for solving problems; Identifying and analyzing market trends; monitoring competitors activities and responding to customer needs.

7: Design and develop procedures to ensure sales team achieve organizational customer service expectations, resulting in increase of customer satisfaction by 5% annually.

I do have Diploma in Business Management From Daima College