M-PESA Agent at M-PESA (2026-09 – 2026-10)
Duties of an M-PESA Agent
- Register new M-PESA customers according to company guidelines.
- Conduct cash deposits and withdrawals for customers.
- Assist customers in sending and receiving money through M-PESA services.
- Verify customer identification documents before transactions.
- Maintain accurate records of daily transactions and balances.
- Ensure availability of enough cash and electronic float for operations.
- Provide customer support and respond to inquiries or complaints.
- Promote M-PESA products and services to customers.
- Ensure confidentiality and security of customer information and transactions.
- Detect and report suspicious or fraudulent transactions.
- Balance cash and float accounts at the end of each business day.
- Follow company policies, anti-money laundering regulations, and operational procedures.
- Maintain cleanliness and proper organization of the agent outlet.
- Educate customers on safe use of mobile money services.
- Coordinate with supervisors or service providers to resolve technical or transaction issues.
Voter Registration Clerk at Independent Electoral and Boundaries Commission (2026-03 – 2026-04)
Duties of a Voter Registration Clerk
- Register eligible voters according to electoral laws and regulations.
- Verify voters' identification documents and personal details.
- Assist applicants in filling voter registration forms correctly.
- Capture and enter voter information into the registration system accurately.
- Issue voter acknowledgment slips or cards where applicable.
- Maintain confidentiality and security of voter information and records.
- Operate voter registration equipment such as biometric kits, computers, and printers.
- Resolve simple registration issues and refer complex cases to supervisors.
- Update and maintain voter registers and related records.
- Provide information to the public on voter registration procedures and requirements.
- Ensure compliance with electoral guidelines, rules, and timelines.
- Prepare daily registration reports and submit them to supervisors.
- Safeguard registration materials and equipment against loss or damage.
- Assist in voter education and public awareness activities when required.
- Work collaboratively with election officials and other staff during registration exercises.
Attachee – Finance Department at Ewaso Ng'iro North River Basin Development Authority (2025-01 – 2025-03)
- Assisted in preparing and maintaining financial records and reports.
- Supported reconciliation of cashbooks, bank statements, and ledger accounts.
- Participated in processing payments, vouchers, and filing financial documents.
- Assisted in budget preparation, expenditure tracking, and financial analysis.
- Supported internal audits by providing documentation and data entry.
- Gained practical exposure to government financial systems and procedures.