Mini shop attendant
I am a polite and humble person. I am honest since I was able to keep financial records and the school fees of students. I have experience working as part of a team and individually. I respect time and therefore am a good time manager.
(2025-01)
Attendant - CYBER CAFE
(2023-12 - 2024-08)
Front office, waitress - Diani reef resort and spa
(2022-05 - 2022-08)
At Diani Reef resort and spa, I did my internship in which I was able to create customer rapport in handling guest complains in front office, showing guests their rooms and briefing them about the hotel activities. At food and beverage I was able to interact with guest at a professional level and learn that the guest are always right. As a hotelier guest satisfaction is the key, table setting is very important to understand in which I was to do all the mis en place without supervision.
Waitress, store keeper, housekeeping - Neptune beach resort and spa
(2020-01 - 2020-03)
In Neptune beach resort, I worked at the following departments: housekeeping and laundry operations, restaurants, stores and bar. I was able to gain new skills in each of the departments, creating a good rapport with guests which is the key, since in hotel industry customer satisfaction is very important. I have also worked at the school's restaurant as part of training experience.
Receptionist - Destiny college of beauty and hairdressing
(2016-09 - 2017-01)
I worked as a receptionist in Destiny college of beauty and hairdressing. My duty was to receive and interact with guests, keep records of students finances, students attendance record.
Bachelor of science - hospitality industry - Mount Kenya University (2018-09 - 2022-12)
Vocational training - Vusha girls employerbility (2017-03)
Kenya Certificate of Secondary Education - MIGINGO GIRLS SECONDARY School (2012-01 - 2015-12)