Molly Kahara
Property Manager/ Administration Manager
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About
I am a dedicated and passionate professional with vast knowledge and experience in real estate management, property development, valuation, administration and record keeping. Highly skilled in inventory management, procurement, customer service, operational management and document management. Seeking an opportunity to utilize the above skills in ensuring a safe and comfortable environment for clients while implementing company rules and regulations and contributing to company growth.
Some of my achievements include:
Spearheaded the company in using Zoho books as an accounting system that helped record every transaction creating a 90%+ efficiency in record keeping.
Implemented an inventory keeping system through the Splynx application to enable the company to track network devices belonging to the company.
Resolved complaints from tenants by dedicating Friday nights to going around all units listening to tenants' complaints, writing them down, categorizing them and assigning every problem to the relevant service provider to sort out which reduced the number of complaints and ensured property was well maintained.
Experience
Administration Manager at Blurok Africa Limited 01/2021 - Ongoing
- Spearheaded office administrative duties and ensured daily operations ran smoothly.
- Supervised and motivated both skilled and casual laborers for increased productivity.
- Managed finances meticulously, minimizing losses through accurate accounting.
- Delivered exceptional customer service by addressing queries and resolving complaints.
- Efficiently managed inventory and maintained accurate records for future reference.
- Prepared detailed monthly and annual reports, aiding in decision-making.
- Procured office materials at cost-effective prices, boosting company revenue.
- Implemented an efficient filing system, enhancing information accessibility.
- Contributed to the marketing department, increasing company revenue through property sales.
- Ensured tenant enrollment and satisfaction, resulting in higher retention rates.
- Prepared and distributed monthly landlord financial reports for informed decision-making.
- Managed property maintenance and replacement of vacant units.
- Oversaw financial matters, including arrears and timely payments to service providers.
- Improved service desk operations and staff performance through effective supervision.
- Provided excellent client service, enhancing client retention rates.
- Managed logistics and controlled costs by maintaining essential information.
- Handled utilities and miscellaneous expenses, ensuring on-time payments.
- Efficiently managed inventory and record-keeping to minimize losses.
- Facilitated interdepartmental communication by planning and conducting meetings.
Intern at Centenery Valuers Limited 06/2017 - 09/2017
- Conducted property valuations, producing reports that informed management's decision-making.
- Determined comparative market prices to maintain competitive pricing and attract clients.
- Conducted title searches to verify clients' property ownership status, reducing fraud risks.
- Proofread valuation reports for accuracy.
- Accompanied clients during property visits, providing crucial information to enhance client retention.
- Participated in property management, conducting valuations, and drafting reports.
- Conducted property inspections to ensure proper maintenance.
This comprehensive summary highlights your diverse experiences in administration, property management, financial management, and valuation, showcasing your ability to contribute effectively to various roles and organizations.
Education
Bachelor's degree in Real Estate at the University of Nairobi