Mumo Daily

I am;

Highly skilled in listening and responding to customers’ needs and concerns

• Demonstrated ability to provide information regarding company’s products and services
• Competent at taking orders, determining charges, and overseeing billing or payments
• Track record of creating and managing customer accounts
• Effective capability of handling returns and managing complaints
• Able to record details of customer contacts and follow-up actions taken

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I possess a professional demeanor as well as good communication and negotiation skills. My enclosed resume contains complete details of my expertise .

I am currently an intern in Ecobank Kenya and have mastered and learnt in fields such a s the customer service officer and the teller.i I'm here for a three month contract ending November.

February 2021-may 2021

Monitoring and evaluation assistant in Kenya forest service as an attachment

I have a bachelor in Economics and statistics from Mount Kenya University

Computer skills acquired from KCA University