Mutinda Eric Ngali

An HR professional with over 14 years of experience specializing in recruitment, performance management, HR system implementation, and organizational development across multiple industries. Skilled in providing tailored HR solutions including recruitment services, designing training programs, and advising on HR best practices. Expertise in workforce planning, talent development, employee relations, and the creation of HR policies and procedures to align with organizational goals and improve overall performance.

Senior Human Resources Consultant - Lakehood Ventures

(2022-08)

• Provide recruitment services, sourcing and hiring top talent for clients across various industries.
• Design and deliver customized training programs to enhance employee skills and organizational performance.
• Train organizations on HR systems (HRIS), ensuring effective use and integration across departments.
• Advise organizations on strategic HR best practices, including performance management, employee relations, and policy development.
• Design and develop workforce planning, succession planning, and employee retention strategies.
• Support companies in developing and implementing HR policies, procedures, and compliance with labor laws.

Director, People and Culture - Samasource Ltd

(2019-12 - 2022-06)

• Partnered with management on workforce planning, succession planning, and skills assessment.
• Designed and executed recruitment processes to attract motivated and capable staff.
• Managed performance management and talent development, ensuring continuous improvement.
• Worked with managers to retain, motivate, and mentor employees for career growth.
• Fostered a collaborative culture, ensuring strong working relationships across the organization.
• Analyzed business data to recommend solutions for performance, retention, and employee experience.
• Led development of incentive programs, salary scales, promotions, and job re-leveling.
• Administered health, safety, wellness programs, and employee relations, ensuring fair resolutions.
• Stayed current on Kenyan labor laws, ensuring compliance and best practices.

Global Human Resource Manager - Wananchi Group

(2018-10 - 2019-11)

• Designed, reviewed, and implemented HR policies and procedures aligned with company goals.
• Managed compensation and benefits, including salary reviews and benefits programs.
• Oversaw the accurate processing and reporting of employee pay and benefits, ensuring compliance.
• Led recruitment for key roles and developed effective onboarding programs.
• Drove HRMIS utilization, ensuring data integrity, reporting, and HR analytics for decision-making.
• Managed employee relations, resolving complex issues and supporting disciplinary actions.
• Coordinated HR budget and supported the group's strategic objectives.

Manager, HR Shared Services - Wananchi Group

(2017-12 - 2018-09)

• Developed HR policies and procedures aligned with organizational goals, ensuring fairness and compliance.
• Managed compensation and benefits programs, including salary reviews and benefit administration.
• Led recruitment, onboarding, and employee integration to align new hires with company values.
• Administered payroll and ensured compliance with labor laws and company guidelines.
• Rolled out and maintained HRMIS, ensuring secure and efficient data management.
• Addressed employee relations issues, including disciplinary actions and grievances.
• Managed HR budgets and maintained personnel records.

Global HR Specialist - Compensation & Benefits - World Agroforestry Centre

(2013-11 - 2017-12)

• Managed compensation and benefits policies, ensuring alignment with organizational values and market trends.
• Conducted salary surveys and recommended competitive compensation strategies.
• Administered payroll, ensuring timely payments and compliance across regions.
• Developed HR policies and manuals, ensuring legal and organizational compliance.
• Led HR audits in country offices to ensure consistency with policies and regulations.
• Coordinated staff welfare programs and employee engagement initiatives.
• Managed HR budgets, ensuring alignment with strategic goals.

Human Resource and Administration Officer - Middle East Bank Kenya

(2012-09 - 2013-11)

• Implemented HR plans, policies, and procedures, ensuring alignment with organizational goals.
• Maintained employee filing systems and contact databases for efficient record-keeping.
• Managed compensation and benefits programs, including medical schemes and provident fund.
• Assisted supervisors in recruitment, staff performance evaluations, and job description development.
• Coordinated training and development initiatives and conducted staff orientations.
• Managed employee leave schedules and addressed health and safety concerns.
• Assisted in HR budgeting, employee relations, welfare, and counseling for performance-related issues.
• Managed procurement, inventory, and rent income statements.

Human Resource Officer - Paramount Universal Bank

(2009-01 - 2012-08)

• Coordinated recruitment, including advertisement posting, application screening, and interviews.
• Administered compensation and benefits, ensuring policy compliance.
• Maintained employee files and contact databases, supporting efficient HR operations.
• Planned and organized employee training, performance appraisals, and inductions.
• Compiled HR reports in collaboration with the HR manager and assisted in employee relations and welfare.

Human Resource Assistant - Telkom and Orange

(2008-05 - 2008-12)

• Supported recruitment logistics and performance management tracking.
• Assisted with employee orientation, training, and development recordkeeping.
• Managed compensation, benefits, and employee relations activities.
• Facilitated company-wide committees, employee communication, and HR office operations.
• Maintained HR filing systems and supported employee safety, welfare, and wellness reporting.

HIGHER NATIONAL DIPLOMA IN HUMAN RESOURCE MANAGEMENT - Human Resource Management - COLLEGE OF HUMAN RESOURCES MANAGEMENT (2012)

MASTER OF BUSINESS ADMINISTRATION (MBA) - Human Resource Option - UNIVERSITY OF NAIROBI (2009 - 2011)

BACHELOR OF EDUCATION ARTS - Arts - KENYATTA UNIVERSITY (2003 - 2007)

DIPLOMA IN MANAGEMENT, PART 1 - Management - KENYA SCHOOL OF PROFESSIONAL STUDIES (2002 - 2003)

KENYA CERTIFICATE SECONDARY EDUCATION - AGA KHAN HIGH SCHOOL, MOMBASA (1998 - 2001)