A highly capable management proffesional with creative problem solving skills
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A highly capable customer management professional with creative problem solving skills. I have achieved a bachelor of commerce in operations management coupled with a six year experience in customer management, satisfaction and maintenance, planning and organizing projects, strategic admin and logistics management and strategic research and analytics. My objective is to impact positive organizational outcomes by understanding and managing processes, working as a team player towards a common goal and effectively using my skills to achieve organization's business objectives and to maximize my effort towards achieving personal growth.
Data Entry Clerk and Research Assistant at Ethics and Anti-Corruption Commission (2023-06 – 2026-02)
Helped collect, compile and enter data for all declaration forms received by the commission. Collaborated with team members to serialize, scan and archive self-declaration forms received. Conducted research projects for the commission using analytical tools.
Operations Assistant at Appframe Systems (2019-09 – 2020-05)
Ensured all operations were carried in an appropriate and cost effective way. Found ways to increase the quality of customer service and help staff execute roles effectively. Purchased materials, planned office and project inventory and oversaw warehouse efficiency.
Bachelor of Commerce in Operations Management – University of Nairobi (2014-09 – 2018-06)
Certificate in Virtual Assistant – ALX under MasterCard foundation (2024-01 – 2024-12)
