Nduta Grace
Customer Support Specialist
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About
Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Adept in general accounting and finance transactions. Dedicated to identifying customer needs and delivering effective solutions to all problems. Bilingual, hardworking, and ready to join my next team.
Experience
Previously worked with Deel LLC as a back office processing and onboarding analyst for a period of 6 months on contract.
Customer support user protection at sendwave for two years handling fraud queries through email. calls and sms.
Call centre agent at Kenya Airways for. a period of 3 years.
Education
Diploma in IATA Travel and Tourism
