Nelson Temo

I am a hardworking, self-driven and ambitious professional who strives to achieve the best in whatever I put my mind into. I have completed a Bachelor of Commerce (Finance option) from Kabarak University, Diploma in Banking and Finance and CPA Sec 1. I'm focused, goal oriented and uphold honesty and integrity.

I possess good communication skills (written & spoken) and interpersonal skills. I handle challenges and pressures of work effectively. I translate skills acquired to realization of organizational goals while excel in the various aspects of my training and experience.

I aspire to add value to the organization by achieving targets and set goals for the organization. My ambition is to work in a challenging environment which will in turn allow for my career growth and development.

Senior Recovery Officer - Jambo Credit Limited

(2025-08 - 2026-07)

I was responsible for both credit and recovery functions, including assessing and processing loan applications, conducting credit appraisals, monitoring loan performance, following up on overdue accounts, negotiating repayments, recovering delinquent loans, coordinating repossessions where necessary, and ensuring compliance with the company's credit policies while maintaining strong customer relationships.

Recovery Officer - Mogo Kenya

(2021-01 - 2022-05)

• Tracing offline units, Negotiating settlements with clients. Portfolio management.
• Loan debt collection.
• Recovery of motorvehicles and motorbikes with 61dpd and over, Preparing daily reports on collections.
• Keeping files updated, recording dates that contact has been made and noting information that customers have received about their debt.
• Reducing the non-performing loans owed to our clients.

Account Collection Manager - Boresha Credit Services Limited

(2017-03 - 2019-12)

• Negotiating settlements with clients, Portfolio management.
• Bank loan debt collection, Preparing daily reports on collections.
• Files updated, recording dates that contact has been made and noting information that customers have received about their debt.
• Reducing the non-performing loans owed to our clients.

Business Development Officer - Smep Microfinance Bank

(2014-01 - 2016-12)

• Recruitment, training, appraisals, disbursements of loans to clients and PAR management.
• Following up with clients on previous payment arrangements, Reducing the non-performing loans owed to a company, Devising customized recovery strategy on a case-by-case basis.
• Keeping customer files updated, recording times and dates that contact has been made and noting information that customers have received about their debt.
• Prepare statements to be given to credit departments and banks when customers fail to meet their payment agreements or when no payment agreement can be made.
• Answering coming calls from customers and other individual's. Advise customers on their various payment options.

Bachelor of Commerce - Finance - Kabarak University (2022)

Diploma - Banking and Finance - Mt Kenya University (2012)

CPA Section 1 - Kasneb (2012)

KCSE Certificate - Kituro High School (2008)