Nessy Wacera

Strategic HR leader with 11+ years of cross-industry experience across Manufacturing, FMCG, Financial Services (FinTech), and Hospitality, driving business-aligned people strategies that enhance performance, strengthen culture, and enable organizational growth. Proven ability to translate business priorities into scalable HR systems, including performance management frameworks, talent pipelines, HR digitization, and employee engagement strategies. Recognized for improving workforce productivity, strengthening compliance and governance, and enabling leadership teams through data-informed decision-making.

Demonstrates strong capability in leading HR operations, influencing senior stakeholders, and building high-performing, future-ready workforces, positioning for immediate impact at HR Leadership level in complex, growth-focused organizations.

HR Business Partner (HRBP) - Mabati Rolling Mills Ltd - Kilifi

(2022-05)

• Partnered with senior leadership to implement culture and engagement strategies, contributing to a 11% increase in employee engagement and improved workforce productivity.
• Digitized employee relations and case management processes, improving compliance reporting efficiency by 20% and strengthening HR governance controls.
• Leveraged HR data and reporting insights to support leadership decision-making on employee relations trends, risk areas, and workforce interventions.
• Spearheaded employee recognition frameworks across 3 locations, enhancing employee experience, retention, and team cohesion.
• Led talent reviews and succession planning processes, building readiness pipelines for 15+ critical roles aligned to business continuity.
• Enabled 30+ managers on performance management, feedback systems, and labor law, reducing ER risks and improving leadership effectiveness.
• Supported change management initiatives during operational shifts, ensuring workforce alignment and minimal disruption.

Human Resources Manager - Mwanainchi Bakery & Confectioners Ltd - Mombasa

(2020-05 - 2022-04)

• Designed and institutionalized a company-wide performance management system, aligning individual performance to business OKRs and improving accountability and productivity.
• Reduced time-to-hire by 30% through structured recruitment frameworks, improving quality-of-hire and workforce efficiency.
• Launched employee engagement and wellness initiatives, increasing staff satisfaction by 18% and strengthening organizational culture.
• Led HRIS implementation and process digitization, improving HR operational efficiency, data visibility, and decision-making capability.
• Strengthened HR governance and compliance frameworks, improving policy adherence and reducing operational risks.
• Acted as strategic advisor to Managing Director and leadership team, supporting workforce planning, restructuring decisions, and talent strategy.

HR Business Partner – Commercial - Pwani Oil Products Ltd - Mombasa

(2017-10 - 2019-11)

• Embedded a performance-driven culture by enabling managers on KPIs, structured reviews, and feedback systems aligned to business performance.
• Supported organizational restructuring and transformation initiatives, ensuring effective change adoption across teams.
• Improved employee engagement and transparency through structured feedback mechanisms and workforce communication channels.
• Strengthened payroll compliance and HR controls through process audits and governance improvements.
• Supported workforce capability development, aligning talent to evolving business and operational requirements.

Human Resources Officer - GetBucks Kenya (FinTech) - Nairobi

(2014-09 - 2017-09)

• Supported rapid business growth by onboarding 50+ employees within 2 years, enabling workforce scalability.
• Implemented structured onboarding and probation frameworks, improving employee integration, retention, and performance outcomes.
• Digitized HR processes, enhancing efficiency, data accuracy, and reporting capability.

Human Resources Officer - Ufanisi Resorts - Kisii

(2012-12 - 2014-09)

• Managed end-to-end HR operations for 30+ employees in a high-volume environment, ensuring operational efficiency and compliance.
• Strengthened recruitment, onboarding, and employee relations processes to support service delivery standards.

Bachelor of Science - Human Resource Management - University of Kabianga (2013)

CHRP - Human Resource Management - College of Human Resource Management

Executive Diploma - Humanitarian Diplomacy - Intl. College of Peace Studies (2024)

Course - Psychology at the Workplace - Unicaf University (2023)

Training - Personal Effectiveness Training - Safal Group (2023)